Interview with Resident Services Coordinator Brittany Williams

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Brittany Williams, Resident Services Coordinator

Brittany Williams loves creating spaces of possibility. In her time so far at Resident Services, she’s worked to build community within CHH that includes residents by connecting one-on-one and by being an integral part of that community herself.

Brittany’s position is unique. While other Resident Services Coordinators are assigned to specific buildings, she is charged with developing a holistic program that will serve the residents of many buildings at once. To do this, she is working hard to assess needs, to build relationships with local service providers, and to create systems to prevent and handle crises.

Of all her accomplishments, she is most proud of partnering with the YMCA to host Money Mechanics, a four-week financial literacy program that received overwhelming positive feedback from its 44 participating residents. Upon completion, participants received six months of financial coaching and a savings benefit of up to $1,000. She looks forward to hosting other workshops like these for adults and children.

For Brittany, success means that residents experience a strong sense of belonging within the CHH community. She believes that this is best accomplished by empowering people to advocate for themselves by creating as many choices as possible. Now that her department has grown from three to six staff members, she looks forward to many more programs that make a difference in the lives of CHH residents.

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